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4,800+
Jobs Completed
since 2018
91 min
Avg. Response
emergency calls
98.4%
First-Visit Fix
rate
24 / 7
Availability
including holidays
Carrier Authorized
Trane Certified
Lennox Service Partner
EPA 608 Licensed
NATE Certified Technicians
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Rheem Pro Partner
Daikin Comfort Pro
Carrier Authorized
Trane Certified
Lennox Service Partner
EPA 608 Licensed
NATE Certified Technicians
York Factory Trained
Rheem Pro Partner
Daikin Comfort Pro
Service Log — Last 90 Days

We've seen your
exact problem before.

Every card is a real job. Real unit. Real failure. Real fix. Sorted by escalating complexity — from a 90-minute capacitor swap to a 2am commercial rooftop rebuild.

Carrier 24ACC636A003 — AC running constantly, house won't cool below 78°F. Client noticed frost on the outdoor unit. repair case CASE #0441
Standard
CASE #0441

Unit

Carrier 24ACC636A003

Aug 14, 2025

// SYMPTOM_REPORTED

AC running constantly, house won't cool below 78°F. Client noticed frost on the outdoor unit.

// DIAGNOSIS

Failed dual-run capacitor (35+5 µF). Fan motor struggling to start, causing compressor thermal overload.

// FIX_APPLIED

Replaced capacitor with OEM-spec 35+5 µF/370V unit. Cleaned condenser coils. Verified refrigerant charge at 410A spec.

ACCapacitorCarrierSummer
Call-to-comfort1 hr 22 min
Lennox XC21-060 + Air Handler — No cooling, error code E228. Ice buildup on refrigerant lines inside air handler. Unit short-cycling every 8 minutes. repair case CASE #0389
Complex
CASE #0389

Unit

Lennox XC21-060 + Air Handler

Jul 3, 2025

// SYMPTOM_REPORTED

No cooling, error code E228. Ice buildup on refrigerant lines inside air handler. Unit short-cycling every 8 minutes.

// DIAGNOSIS

Evaporator coil leak — confirmed with UV dye. Refrigerant charge at 40% of spec. Coil corroded at return bend.

// FIX_APPLIED

Full evaporator coil replacement (Lennox X8790). Pressure-tested at 400 PSI nitrogen. Recharged with R-410A to manufacturer spec. 2-year leak warranty.

ACEvaporator CoilLennoxR-410ALeak
Call-to-comfort6 hr 40 min
Trane XR95 Gas Furnace — No heat. Furnace ignites, runs 45 seconds, shuts off. Blinking error code 3-3 on status LED. repair case CASE #0412
Complex
CASE #0412

Unit

Trane XR95 Gas Furnace

Jan 8, 2026

// SYMPTOM_REPORTED

No heat. Furnace ignites, runs 45 seconds, shuts off. Blinking error code 3-3 on status LED.

// DIAGNOSIS

Cracked heat exchanger on secondary section. Pressure switch tripping on induced draft motor pressure drop. CO levels elevated.

// FIX_APPLIED

Replaced heat exchanger assembly and pressure switch. Combustion analysis confirmed CO at <5 ppm post-repair. Red-tagged original unit per code.

FurnaceHeat ExchangerTraneSafetyGas
Call-to-comfort4 hr 15 min

// RECOGNIZE YOUR PROBLEM?

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(800) 555-1234
York YHF060A Rooftop Unit — Restaurant walk-in cooler at 58°F. Health inspection in 14 hours. Rooftop condenser seized, compressor drawing locked-rotor amps. repair case CASE #0455
Emergency
CASE #0455

Unit

York YHF060A Rooftop Unit

Jul 19, 2025

// SYMPTOM_REPORTED

Restaurant walk-in cooler at 58°F. Health inspection in 14 hours. Rooftop condenser seized, compressor drawing locked-rotor amps.

// DIAGNOSIS

Compressor burnout (acid in refrigerant circuit). Contactor welded closed. Burned motor windings confirmed with megohm test.

// FIX_APPLIED

Emergency compressor replacement (Copeland ZS26KAE-TF5). Full acid flush with nitrogen purge ×3. New filter-drier. Recharged R-22 reclaim. System back at 35°F in 6 hrs.

CommercialCompressorWalk-InEmergencyYorkR-22
Call-to-comfort6 hr 02 min
Rheem RA1624AJ1NA Split System — Water pooling around air handler in attic. Tenants in unit below reporting ceiling stains. Property manager dispatch. repair case CASE #0398
Standard
CASE #0398

Unit

Rheem RA1624AJ1NA Split System

Jun 22, 2025

// SYMPTOM_REPORTED

Water pooling around air handler in attic. Tenants in unit below reporting ceiling stains. Property manager dispatch.

// DIAGNOSIS

Primary condensate drain blocked by algae. Secondary drain pan cracked and unplugged. Float switch bypassed by previous technician.

// FIX_APPLIED

Cleared primary drain with CO2 flush. Replaced cracked secondary pan. Installed new float switch on secondary. Added BioGuard tablets. Full attic cleanup.

CondensateDrainRheemProperty Mgmt
Call-to-comfort2 hr 10 min
Daikin DX13SA0481 + Modine Heater — Automotive shop: no heat. Modine gas unit heater igniting then locking out on flame sensor fault. Temp dropped to 42°F overnight. repair case CASE #0467
Standard
CASE #0467

Unit

Daikin DX13SA0481 + Modine Heater

Dec 11, 2025

// SYMPTOM_REPORTED

Automotive shop: no heat. Modine gas unit heater igniting then locking out on flame sensor fault. Temp dropped to 42°F overnight.

// DIAGNOSIS

Flame sensor rod coated in silicon oxide from spray-booth overspray. Igniter cracked. Gas valve slow to open on cold start.

// FIX_APPLIED

Cleaned and calibrated flame sensor (0.8 µA reading restored to 2.4 µA). Replaced HSI igniter. Adjusted gas valve manifold pressure to 3.5" W.C. spec.

CommercialUnit HeaterDaikinGas ValveIndustrial
Call-to-comfort1 hr 55 min
Scheduling Interface

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Step 01 — Location & Problem

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Client Reports

The exhale of relief
when the system kicks on.

It was 11:30pm in January. Furnace dead. House at 52 degrees with two kids. ThermostatHVAC picked up on the first ring. Tech was at my door in 78 minutes and had the heat exchanger diagnosed by midnight. We were warm by 2am.

// Trane XR95 — Heat Exchanger Replacement

2:04 AM call-to-comfort

M

Margaret Chen

Homeowner, Atlanta GA

I manage 14 residential units. When three different AC systems failed the same week in July, I needed one crew who could move fast and document everything for my insurance claims. These guys sent photos, wrote detailed repair reports, and had all three units running in 48 hours.

// Multi-unit — Carrier + Lennox + Rheem

48-hr turnaround, 3 units

D

Darnell Okonkwo

Property Manager, 14-unit portfolio

The walk-in cooler died at 9pm before a Saturday service. Health inspector due Monday morning. ThermostatHVAC sourced a replacement compressor, drove two hours, and had us back at temperature by 3am. They saved my restaurant.

// York YHF060A — Emergency Compressor Rebuild

6 hr 02 min — $40k in product saved

R

Rosa Delgado

Owner, Delgado's Cocina, Phoenix AZ